AI Test User
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ATU Shop

On July 15, 2025 at 10:15 AM, we conducted an automated end-to-end test of your website at https://woocommerce-896306-5690069.cloudwaysapps.com/. During this session, we discovered 1 bug. This page provides a screen recording of the AI agent’s session, a detailed list of the bugs found, and a comprehensive report generated by the AI agent about the test.

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Specific instructions

These are the specific instructions the AI Test User was given:

Purchase a pair of sunglasses from this store.
When prompted for a payment card use:  4242 4242 4242 4242. Enter the card number in the Dashboard or in any payment form.

Use a valid future date, such as 12/34.
Use any three-digit CVC

For address use 10 Downing St, London SW1A 2AA

Screen recording

↓ Download .mp4

Bugs found (1)

(Bug #27)  No order confirmation email sent after successful purchase
functionality
2 (High)
▶
Page: https://woocommerce-896306-5690069.cloudwaysapps.com/checkout/

Issue Description: After successfully completing a purchase (Order #118 for sunglasses costing £90.00), no order confirmation email was sent to the customer’s email address.

Steps to Reproduce:

  1. Navigate to the shop and add sunglasses to cart
  2. Proceed to checkout
  3. Fill in email address: ab57498c@inbox.ms.aitestuser.com
  4. Complete billing information and payment details
  5. Click “Place Order”
  6. Order is successfully processed (Order #118)
  7. Check email inbox at http://host.docker.internal:8081/inbox
  8. No emails received

Expected Behavior: Customer should receive an order confirmation email containing order details, order number, and payment confirmation.

Actual Behavior: No emails were sent to the customer’s email address.

Additional Details:

  • Order was successfully placed and confirmed on the website
  • Order number: 118
  • Total: £90.00
  • Email used: ab57498c@inbox.ms.aitestuser.com
  • The order received page displays correctly with all order details
  • Cart was properly cleared after order completion

Impact: This is a significant issue as customers expect to receive order confirmation emails for record-keeping and peace of mind. It affects the customer experience and trust in the e-commerce system.

Bug Screenshot
Video Timestamp: 01:03
Reported: 2025-07-15 10:24:07 +0000 UTC

WooCommerce Store Testing Report

Overview

I successfully tested the ATU Shop WooCommerce website at https://woocommerce-896306-5690069.cloudwaysapps.com/ by purchasing a pair of sunglasses. The primary purchase flow worked correctly, but there was one significant issue identified.

Test Execution Summary

What Was Tested

Test Results

✅ Successful Functionality

  1. Website Loading: The site loaded quickly and consistently
  2. Product Catalog: All products displayed correctly with images, names, and prices
  3. Pagination: Product pagination worked properly (17 products across 2 pages)
  4. Product Discovery: Successfully found sunglasses on page 2 of the catalog
  5. Cart Operations: “Add to cart” and “View cart” buttons functioned correctly
  6. Checkout Form: All form fields worked as expected
  7. Address Validation: Form accepted the provided UK address (10 Downing St, London SW1A 2AA)
  8. Payment Processing: Successfully processed the test credit card (4242 4242 4242 4242)
  9. Order Completion: Order was successfully placed and confirmed
  10. Order Details: Complete order information displayed correctly
  11. Cart Reset: Cart properly cleared after successful purchase

❌ Issues Identified

  1. Missing Order Confirmation Email (High Priority)
    • No email was sent to the customer after successful order completion
    • This is a critical e-commerce functionality that customers expect

Order Details

User Experience Assessment

Positive Aspects

Areas for Improvement

Technical Observations

Recommendations

  1. Immediate: Fix the email notification system to send order confirmation emails
  2. Short-term: Implement email templates for various order statuses
  3. Long-term: Consider adding order tracking functionality and customer accounts

Overall Assessment

The WooCommerce store functions well for the core e-commerce operations. The purchase flow is smooth and user-friendly, with proper order processing and confirmation. However, the missing email notifications represent a significant gap in functionality that should be addressed urgently to meet customer expectations and industry standards.

Test Status: ✅ Core functionality works, ❌ Email notifications missing Purchase Completion: Successful Overall Rating: 7⁄10 (would be 9⁄10 with email notifications working)

Report generated on July 15, 2025 at 2:35 PM UTC

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